How to Register and Withdraw at PrimeXBT

How to Register at PrimeXBT

How to Register a PrimeXBT Account [PC]

Step 1: Visit PrimeXBT.com

Step 2: Click Register on the right corner of your screen.

Step 3: You will see The Registration page

1. Enter your complete email address

2. Set your own password

3. Select your Country/Region and type in your mobile number.

4. Click to agree to the Terms and Conditions

5. Click Register

Step 4: Confirm your registration by entering the 4-digit PIN code that you receive via email. (The PIN code will be sent to your email, it will be found on your spam or all inbox folder).

Step 5:

1. Select country of your residence

2. Click Finish

Note:
Phone number information is optional when registering and may be used to tie your PrimeXBT account to your mobile number after we implement this feature. Additionally it will allow clients to utilize the telephone support feature (call out on request) as we plan to introduce it in the near future.

How to Register a PrimeXBT Account [APP]

Step 1:

1. Open the PrimeXBT App: PrimeXBT App iOS or PrimeXBT App Android you downloaded

2. Click Open Account on the bottom of your screen.

Step 2:

1. Enter your complete email address

2. Set your own password

3. Select your Country/Region and type in your mobile number.

4. Click to agree to the Terms and Conditions

5. Click Register

Step 3: Confirm your registration by entering the 4-digit PIN code that you receive via email. (The PIN code will be sent to your email, it will be found on your spam or all inbox folder).

Step 4:

1. Select country of your residence

2. Click Finish

Note:
Phone number information is optional when registering and may be used to tie your PrimeXBT account to your mobile number after we implement this feature. Additionally it will allow clients to utilize the telephone support feature (call out on request) as we plan to introduce it in the near future.

Download PrimeXBT App

PrimeXBT App iOS

Step 1:

1. Sign in with your Apple ID, open App Store.

2. Select the search icon in the bottom right corner; or Click here PrimeXBT App iOS to download it on your phone.

Step 2:

1. Enter PrimeXBT in the search bar and press search.

2. Press GET to download it.

Step 3: Return to your home screen and open your PrimeXBT App to get started.

PrimeXBT App Android

Step 1:

1. Open Google Play

2. Enter PrimeXBT in the search bar and press search; or Click here PrimeXBT App Android to download it on your phone.

2. Click Install to download it;

Step 3: Return to your home screen and open your PrimeXBT App to get started.

Frequently Asked Questions (FAQ)

How can I secure my PrimeXBT account?

We recommend using a unique Email+Password combination that you are not using for other services. Also, we highly recommend enabling 2FA (2-factor authentication) and login notifications. These features can be enabled in your account.

Can I change my email?

As your email is the only form of ID at PrimeXBT, it is not possible to change account email.

I lost or reset my 2FA device/phone

When enabling 2FA on your account, you will receive a 16-digit backup code. This code can be used to restore 2FA time codes for your account. Simply add a new time-code generator in your 2FA app and enter the 16-digit backup code.

Does PrimeXBT have KYC?

No, documents are not required. We respect your privacy while trading digital currencies which is why we do not require our clients to undergo KYC procedures, exposing personal information.

How to bind Google Authenticator?

Refer here

How to Withdraw at PrimeXBT

How to Withdraw Crypto

You can withdraw your digital assets to external platforms or wallets via their address. Copy the address from the external platform or wallet, and paste it into the withdrawal address field on AscendEX to complete the withdrawal.

Step 1: Visit PrimeXBT, Login to your PrimeXBT Account.

Step 2: go to the Main page of your Account, then click Dashboard

Step 3: Click Withdraw for the currency that you want to withdraw:

Take BTC as an example:

Step 4: A pop-up menu will appear:

• Select your withdrawal address (or add a new address)
• Enter the amount of BTC you want to withdraw
• Click Submit to withdraw
• Open your email inbox and confirm the withdrawal.

Note: If you are unable to find the confirmation email, make sure to check all email folders such as Spam/Promotions/Notifications/Updates etc.

How to cancel a withdrawal

To cancel a pending withdrawal:

Step 1: Visit PrimeXBT, Login to your PrimeXBT Account.

Step 2: go to the Main page of your Account, then click Dashboard

Step 3: click on the corresponding Wallet

Step 4: Under Transfer history, click X for the withdrawal that you wish to cancel:

Frequently Asked Questions (FAQ)

What is the minimum and maximum amount for a withdrawal?

There is no minimum or maximum required withdrawal amount. However, please note that it should be more than the withdrawal fee for the asset you wish to withdraw.

What is the withdrawal fee?

The withdrawal fee is a flat fee (i.e. the fee will remain the same regardless of the amount being withdrawn):

• 0.0005 BTC
• 0.01 ETH
• 30 USDT
• 30 USDC
• 5 COV

Are there any limits on withdrawals?

No, there are no withdrawal limits.

How can I add my withdrawal address?

A withdrawal address can be whitelisted by clicking the Withdaw button for the asset you wish to withdraw, in your Dashboard. Enter the desired withdrawal address and confirm the address via an email confirmation link. See our short whitelisting tutorial.

How fast is my withdrawal processed?

All pending withdrawals are processed once a day, between 12:00 and 14:00 UTC. A withdrawal requested before 12:00 UTC will be processed on the same day. Any withdrawal requested after 12:00 UTC will be processed on the next day.

How can I check the status of my withdrawal? Can I Cancel my withdrawal?

You can follow the status of your withdrawal on the Reports page, under Transfer History.
A pending withdrawal can be cancelled at any time before 11:00 UTC.

Can I withdraw to my bank account?

No, this is not possible at the moment. You can however use third-party services that will allow you to convert Crypto to other currencies, including Fiat, which may then be transferred to your bank.

I didn’t receive a withdrawal confirmation email

Make sure to check all email folders such as Spam/Promotions/Notifications/Updates/etc.or search for a confirmation email from [email protected] via inbox Search bar. If you are still unable to find the email, please whitelist [email protected] in your email settings and request the withdrawal again.